The Programme
Key Topics
Main Content
Key Topics
Communicating for great results |
Self management - a mirror for success |
Tough decisions - assuming responsibility |
Getting the best from your team members |
Realising their potential |
Situational leadership - what style, when & how |
How to manage different types of people |
Upward management - getting the best from your managers |
Main Content
- Lifting our personal barriers to success
- What are these barriers
- Where do they come from
- How can we remove them
- Communication at its best
- – main principles, tools and
techniques - Capturing the interest of others
- Convincing with confidence
- Emotional intelligence – combining
our logic with powerful emotions - Managing the powerhouse – EQ
- Winning hearts and minds
- Making people comfortable to open
up to us - Being open and interested
- Listening – really listening
- Making success happen
- Meeting staff members and announcing challenging decisions,
yet motivating - Constructive and honest feedback
- Understanding your personal
leadership style - Applying the right style to every management situation
- Areas to build on and to improve
- Developing excellence in:
- Delegation
Inspiring responsibility &
motivatingGaining time, Building trust - Directivity
Executing tough decisions
effectivelySaying NO, yet motivating and
buildingGetting commitment - Participation and involvement
Consultative approach Getting co-operation - Developing people for best results
Mentoring and coaching Feedback excellence Training, developing, encouraging - Making success happen
- Practical exercises on situational leadership
- Honest feedback to build success
- Communicating with different types
of people - Understanding how individuals are
different - How to know the different profiles of
people - Smarter handling of different people
- Knowing / mapping our own profile
- Avoiding pitfalls and using our
strengths - Upward management
- Getting the best from your managers
- What do we appreciate in our team
members - Seeing it in reverse
- Managing tough situations with our
bosses - Selling ideas and getting approval
- Making success happen
- Practice of real situations
- Personal Action Plan
- ..